Customer Service

Our service representatives and skilled technicians are here to help you.

Customer service is essential for our success.

We understand that vehicle owners have a lot of options when selecting an auto repair shop. This is why we make an extra effort to provide top-notch customer service. It’s important to us that you have a good experience.

We take pride in the team we’ve assembled because we know that everyone at Maryland Auto and Truck repair, from the front desk customer service representatives to our skilled technicians, has the opportunity to contribute to your overall experience.

And, with major repairs, our customer service extends beyond the completed repair with follow up to ensure everything is functioning efficiently and as expected.  

Our goal is to gain your trust. That’s how we’ve built our business so far. Customers come back to our shop because they know they can trust the work we do. But we believe trust is earned through more than just completing quality repairs.

Honesty and integrity go a long way which is why we take the time necessary to present you with the best options for your specific repair problem.  

If you’re not pleased with the service we’ve provided, contact us immediately and we’ll make it right. Your satisfaction is essential for the success of our business. Word of mouth referrals and online reviews help us acquire new customers.

This place is amazing. knowledgeable mechanics and the customer service is great. I would recommend this shop to my family and friends.
Akira King
2021 Maryland Auto & Truck Repair Customer